Payment Method

Payment Methods Policy

At Truemanfashion, we are committed to providing a secure and flexible shopping experience. We offer a variety of trusted payment options to ensure your transaction is processed smoothly, allowing you to shop for our premium shirts with complete peace of mind.

1. Accepted Payment Methods

To accommodate our customers, we support several globally recognized payment providers. We accept the following methods for all domestic orders:

• Credit and Debit Cards:
  • Visa
  • MasterCard
  • American Express
  • Discover
• Digital Wallets:
  • PayPal (Including PayPal Credit and guest checkout options)

2. Secure Transaction Processing

Your financial security is our top priority. All transactions on https://truemanfashion.shop/ are encrypted using Secure Sockets Layer (SSL) technology.

• Data Protection: We do not store your full credit card information on our servers.
• Encryption: Payment details are processed through secure, PCI-compliant gateways to ensure your sensitive data remains private and protected against unauthorized access.

3. Payment Authorization and Billing

• Authorization: When you place an order, your payment method will be authorized for the total amount, including the $6.99 flat-rate shipping fee.
• Billing: Your account will be charged at the time of purchase. You will receive an immediate order confirmation email from support@truemanfashion.shop once the transaction is successful.
• Currency: All transactions are processed in U.S. Dollars (USD).

4. Order Verification

To prevent fraudulent activity and protect our customers:

• Matching Information: Please ensure that your billing address matches the information on file with your financial institution.
• Verification Holds: Occasionally, an order may be flagged for additional verification. If this occurs, our team may contact you to confirm the details before we proceed with the 1–2 day handling process.

5. Payment Policy Summary

6. Troubleshooting Payment Issues

If your payment is declined during checkout, please verify the following:

1. Card Details: Ensure the card number, expiration date, and CVV code are entered correctly.
2. Billing Address: Confirm the billing zip code matches your bank records.
3. Sufficient Funds: Check that your account has adequate balance for the purchase.

If you continue to experience difficulties, we recommend contacting your bank or selecting PayPal as an alternative checkout method.

7. Refunds and Reversals

In the event of a cancellation (within our 12-hour window) or a return (within 30 days), all refunds will be issued strictly to the original payment method used at checkout.

• Refund Timeline: Once approved, your refund will be processed within 5 business days.
• Notification: You will receive an automated email confirmation once the refund has been initiated.

8. Contact Information

If you have any questions regarding our payment procedures or need assistance with a transaction, our support team in Houston is available to help.

• Support Hours: 8:00 AM – 7:00 PM (EST), Monday – Saturday
• Email: support@truemanfashion.shop
• Store: Truemanfashion
• Address: 9907 Mossy Tree Ln, Houston, TX 77064, United States